CUSTOMER FOCUS

In this learning, learners understand how to communicate clearly, stay calm under pressure, and understand how to meet customers expectations. We follow the customers journey and also explain the approach of internal customers plus much more.​

INCLUSIVE & DIVERSE LEADERSHIP

Join us on this learning to understand what Diversity and Inclusion is and how it can be supported as a leader at all levels. We look at key legislation, protected characteristics plus much more to enable learners to promote a positive influence on diversity and inclusion within the workplace.

EMPLOYEE WELLBEING

Learners on this module get a full understanding on how to define wellbeing for employees, resilience within the workplace, responsibility of employees wellbeing, plus much more. 

It enables leaders to spot signs of poor wellbeing and take action to support and resolve.

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EMOTIONAL INTELLIGENCE

Expand your teams knowledge around Emotional Intelligence. We cover the key areas of self-awareness, self regulation, motivation, empathy, social skills and much more to help increase your teams awareness and knowledege on EQ.

COACHING & MENTORING

In this engaging session we explore the difference between coaching and mentoring. We show your teams the difference between coaching and mentoring, who benefits from each style within their teams, and how to use coaching and mentoring to get the best results.

FIRST TIME LEADER

This interactive session provides first time leaders with all the skills to prepare and support them in their roles as leaders. Our course topics include handling tough conversations, building relations, high performance and engagement plus much more.

PROMOTING CHANGE

Every team encounters change. Through this module we cover the change journey, supporting employees and delegates through change, leading change, continuous improvement and more. Our aim is to provide your teams with the ability to make positive changes through this module.

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CHANGE MANAGEMENT

Supporting our promoting change module, we deliver this change management module to ensure all changes are controlled to meet your business needs. We show your teams the difference between changes that can be made instantly, changes that require a more robust process and the tools to monitor those changes.

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AGILITY & ADAPTABILITY

Join us on our interactive session which covers adaptability in a VUCA environment. We cover ways in which your teams can be agile and how to spot future changes. We give your teams the skills within this module to support them through future challenges within our current world.

PERSONAL DEVELOPMENT

Gain the knowledge and skills to support your teams growth with this interactive session. Covering topics such as setting goals, defining success, supporting growth as a leader, plus much more. We enable your teams to create a goal setting and learning environment which supports business performance.

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LEADING & MOTIVATING

Take a journey on this fantastic session. We provide understanding on how to build confidence within teams, maintain momentum. the importance of confidence and leading as a role model. Our topics on motivation help you understand how to lift your teams through the busy times and still get great results.

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COMMUNICATING PROFESSIONALLY

Communicating effectively in todays world can produce better results. On this module teams learn about types of communication, choosing the correct communication style, body language vs spoken language, building strong links with people and much more. This module can be tailored to meet your specific business communication style and challenges.

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ASSERTIVENESS

Come along on our assertiveness workshop to learn how and when assertiveness supports your leaders. Just some of the topics covered include the importance of assertiveness, approaches to conflict, win vs win and win vs lose scenarios, how assertive your teams are and more. 

CREATIVE THINKING

Promote a culture of change and ideas through this engaging workshop. We provide your leaders and teams with ways in which they can create new ideas and promote support for these changes. Topics included in this event include defining creativity, creative design, ways to generate ideas from others. 

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ENGAGED EMPLOYEES

Take your teams on a journey of learning about engagement in the workplace. Learn about the difference between being engaged and disengaged, what motivates our teams and us as leaders, how to improve engagement and more. Discover how engaged employees are happier, more productive and how you can promote this in your teams.

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PROBLEM SOLVING

Experience our problem solving module, gain skills and knowledge to become a problem solving expert.

Learn about topics such as Lean problem solving, decision making, diagnosing fault causes, managing expectations, creating sustainable solutions and more.

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TEAMWORK

Bring your teams together and fully motivate them to go above and beyond. Our Teamwork modules and workshops fully motivate and help build stronger bonds between team members. We cover shared visions, who we are to give everyone a deeper understanding of each other, motivation through remote teams and more.

We also offer teamwork exercises which are specific to your teams needs.

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HR for Non HR Managers

Our HR for non HR Managers course covers a wide range of topic to help your leaders be up to speed on the key HR processes such as performance management, return to work, investigations, disciplinary, engaging employees, health and reasonable adjustments and more. This course can be tailored with multiple and specific topics to meet your teams requirements. 

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INTERVIEWS & INTERVIEW SKILLS

In this interactive session learners explore the need to structure interviews, how to prepare for interviews and assessments, choosing methods to measure success and interviewing smartly rather than batch interviewing. We enable learners to be fully ready to take ownership of their own recruitment within their teams. 

PERFORMANCE MANAGEMENT

Give your leaders the tools to get the best our of their teams with this engaging session. Learners learn about setting measurable goals, promoting accountability, supporting learning interventions, having difficult conversations, celebrating success, documenting performance meetings and more. We can adapt your performance processes within this session.

INVESTIGATIONS & DISCIPLINARY

Learners on this module get a full understanding of how to handle investigations and disciplinary's confidently. Learners discover how to identify root cause of issues, how to document findings, and an understanding of disciplinary processes specific to your organisation.